Cancellation Policies
Refunds, timing, security deposit, and how cancellations are handled.
Refund Policy
- 100% of prepayments made are refundable when cancelled 14 day(s) before arrival or earlier minus 3% convenience fee.
- 50% of prepayments made are refundable minus 3% convenience fee when cancelled 7 day(s) before arrival.
- Cancellations made 6 days before arrival are non-refundable.
Security Deposit
A pre-authorization HOLD of USD 100.00 is held on 1 day(s) before arrival for damages and voided 5 day(s) after departure.
Information to Know About Cancellations
We know that life happens and plans can change. While we would love for every guest to enjoy their stay exactly as planned, we understand that sometimes reservations need to be modified or canceled.
As a small, family-operated business, each reservation means a great deal to us. Once a Glamping unit is booked, those dates are no longer available to other travelers looking for a unique getaway. Last-minute cancellations can have a significant impact on operational costs, employee staffing, and our ability to welcome new guests and keep our little slice of paradise running smoothly.
We kindly ask for your understanding and cooperation in honoring our cancellation, modification, and refund policies. All reservation cancellations or changes must be submitted in writing to the reservation portal in which you made the reservation.
If your reservation was made through a third-party booking platform such as Expedia, Booking.com, Airbnb, VRBO, or Glamping Hub, you must contact that platform directly to request any cancellations or changes. We do not have access to their reservation systems and are unable to make modifications on your behalf.
Thank you for supporting a small business and for helping us create memorable experiences for all of our guests. We truly appreciate it!